
Mercy College IT Services offers a variety of software trainings for faculty and staff. We offer individual training as well as group training for your department.
Step 1: Familiarize yourself with your Mercy email account
Step 2: See what mobile devices Mercy College supports
Step 3: Find cell phone plan discounts
If you’re shopping for a new cell plan or thinking of re-upping with your current carrier, you might be able to save some money. See mobile discount plans available to faculty and staff.
Step 4: Get Mercy College free mobile app
Step 5: Secure your devices, data, and identity
Step 6: Create a backup plan for your data
Don’t wait for a hard drive crash. Set up a backup plan now and avoid a meltdown later.
Step 7: Connect to Mercy’s network and the internet
Step 8: Locate computer labs and printers
Step 9: Review available resources on IT website
Getting help with technology
The IT helpdesk is available to help faculty and staff at helpdesk@mercy.edu or by calling (914)674-7526.
OBTAINING YOUR MERCY COLLEGE CONNECT ACCOUNT
LOGGING INTO MERCY CONNECT
ACCESSING YOUR @MERCY.EDU E-MAIL