Important Information: Coronavirus (COVID-19)

Fall classes are scheduled to begin on September 9. Faculty, staff and students are at the center of our “OnCampus Plus” reopening plan. Click here to learn more. Read more here for up-to-date resources and communications about the coronavirus situation. For questions or to provide information that might be useful to the College, please email

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  • IT

    Information Technology

    Welcome to Mercy College IT support.

  • IT

    The IT Knowledge Base

    Get your answers by visiting the IT knowledge Base

  • HELP

    IT Helpdesk

    The Mercy College Helpdesk is here for you and all your computer questions.

Welcome to Information Technology Services

The Mercy College IT Services department is available to all faculty, staff and students who are using college resources and require technical support.

We support various software and systems including:

More information about IT Support

Please fill out this form to submit a Project Request.

Please fill out this form to submit request for Argos Reporting

Online Training 24/7

provides an online training library of over 3,000 different self-paced classes. Courses offered include: the entire suite of Microsoft and Adobe products, website development, business skills, audio and video tools, creative inspirations and more. All of the courses are taught by expert instructors and have fully searchable transcripts. 

Request Training

More information about IT Policy

Information about Mobile Technology Discounts

Click here to contact one of our Help Desk Representatives