Important Information: Coronavirus (COVID-19)

Fall classes are scheduled to begin on September 9. Faculty, staff and students are at the center of our “OnCampus Plus” reopening plan. Click here to learn more. Read more here for up-to-date resources and communications about the coronavirus situation. For questions or to provide information that might be useful to the College, please email

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Sunday, March 15, 2020
E-mail is powered by the Microsoft Outlook. Here are some of the features of

  • 50 GB of email storage and 1 TB of storage in OneDrive
  • Microsoft Calendar to manage your schedule
  • Access to the full Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, etc)
  • Microsoft Office online to store and share documents online (
  • Microsoft Teams (with voice and video) to communicate and coordinate with classmates and colleagues
  • Access to your email from mobile devices


How do I access my email?

  • Sign-in to Mercy Connect at
  • Find the section labelled “Office 364 Email (Official College Email)”
  • Click on the link to access your Mercy College Office 365 email
  • Note: This email can also be accessed directly by signing into Microsoft Exchange at

What are the credentials for my email?

  • The credentials for your Mercy email are the same username and password used to log into the Mercy Connect website.

Can I forward my to a different email?

How can I get my mail on my mobile device?

  • Download the Microsoft Outlook App from the App Store (Apple) or Play Store (Android)
  • Sign into the app with your Mercy Credentials

How do I access the Microsoft Office Apps?

  • The Microsoft Office Apps can be accessed online at by signing in with your Mercy credentials
  • The Microsoft Office Suite for the computer can be downloaded at by selecting “Install Office” at the top right

I am new to Microsoft Office. Is there a user guide?

Do I still have access to my account?

  • Currently this email address can still be accessed under the Legacy Email section of Mercy Connect. However this email will soon be disabled going forward.