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Request an Item - Interlibrary Loans (ILL)

Important Information

We are suspending Interlibrary loan book lending for the Fall 2020 semester. If you currently have an ILL book on loan, you may return it to the campus of your convenience.

We continue to accept ILL article requests and will make every effort to acquire your materials. Due to the COVID-19 outbreak, lenders may not be able to fulfill these requests. Should this happen, we will refer you to a librarian who can assist you with alternative resources. Please email with questions or comments.

The Mercy College Libraries participate in interlibrary loan (ILL) borrowing and lending activities. ILL enables patrons to request books and articles not currently owned by the Mercy College Libraries for research purposes. If you have any questions, please contact the ILL department at 914-674-7580 or
ILL service is free to all Mercy students, faculty, and staff who have a current CWID. We do NOT provide ILL services for visitors or alumni. 
Notifications and Turnaround Times
All notifications regarding ILL are sent to the e-mail address or telephone number you provided to the college as your contact information. 
We make every effort to address your request as quickly as possible. Wait times vary:
  •  The average wait time for requested articles is between 3-10 days
  •  The average wait time for requested books is between 5–15 days. 
Loan Periods
  • ILL books must be returned within the due date established by the lending library
  • Some ILL books may be available to renew. Please contact the ILL department to renew
  • Please return items to the library campus of your convenience
  • Articles do not need to be returned
Borrowing Limits
Due to limited resources, we have instituted a cap on the number of items requested at one time, also known as rolling requests. Listed below are the limits per designation:
  • Undergraduates          10 max limit
  • Graduates  / McNair    15 max limit
  • Faculty / Staff              20 max limit 
  • Adjuncts                      15 max limit
Faculty members may request increased interlibrary loan access for Student Research Assistants engaged in research on behalf of faculty members. Student Research Assistants will be allowed 20 rolling requests. This level will be granted upon completion of one-on-one training with a librarian (this training helps limit the number of unnecessary requests for articles already available from our collection or from the open web). Please contact your school’s library liaison to take part.
Before You Submit an ILL Request

Loan Exceptions
Interlibrary Loan service does NOT loan or borrow the following materials:

  • Primary and archival materials
  • Theses
  • Dissertations
  • Textbooks
  • Materials already available in an electronic format
  • Audio/visual materials

Submit an ILL Request (Your CWID is required)